Refund Policy

Last updated October 25, 2026

Seekr is free to play and free to create with. This policy covers the paid Seekr Plus and Seekr Elite subscriptions. It works alongside the Cre8tive Terms of Service.

Cancel any time

You can cancel from your Seekr dashboard (Plan & upgrade, then Manage) at any time. Your plan keeps working until the end of the period you’ve paid for, and you won’t be charged again.

Partial periods

We don’t refund the unused part of a monthly or yearly period after you cancel. If you switch between Plus and Elite, Stripe automatically credits or charges the difference for the rest of your period.

When we will refund

We’ll refund a charge in full if you contact us within 14 days of it and:

you were charged by mistake, or charged twice;
a renewal went through after you had already cancelled;
a problem on our side stopped you from using the paid features you bought.

For anything else, email us. We look at every request and want you to be happy with Seekr.

What happens to your hunts

When a paid plan ends, nothing is deleted on that day. Your hunts switch to the free 30-day lifespan from that point, so you have time to wrap things up.

How to ask for a refund

Email cre8tiveapps.inc@gmail.com from the address on your Seekr account, with the date and amount of the charge. We usually reply within 1–2 business days. Approved refunds go back to your original payment method and can take 5–10 business days to appear.